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  3. Shipping FAQ

Shipping FAQ

  • Shipping FAQ and Troubleshooting
  • Are there any countries that I can't ship to when using BigCommerce or Shopify?
  • Can I set specific shipping rates based on what my customer has in their cart?
  • Can I use the Shopify Local Pickup and Delivery function with Recharge?
  • How can I remove shipping to sell only digital products?
  • How does Recharge handle shipping for prepaid orders?
  • Is it possible to set up separate rates for customers located outside of the contiguous US?
  • Is there a way to restrict shipping to PO boxes?
  • Which third-party apps for shipping integrations does Recharge allow?
  • Why are my price-based rates coming through incorrectly for my orders?
  • Why do my new shipping rates only apply to new orders?
  • Why is the same shipping rate displayed twice in the checkout?
  • With a specific country, can I prevent new customers from checking out and ship only to existing customers?
  • Old fulfillment center is assigned to orders on Shopify
  • The original product weight was updated in Shopify, but the wrong shipping rate is being calculated at the checkout
  • Weight of the product matches the shipping rate but another rate is applied

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