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  1. Recharge
  2. Customers and Orders
  3. Customer portal
  4. Troubleshooting and FAQ

Troubleshooting and FAQ

  • Can I add or remove features in the Customer Portal?
  • Previewing your customer portal theme with a specific customer
  • Customer is not seeing the right currency in the customer portal
  • Discount code option does not appear on the customer portal
  • Is it possible to require customers to log in to access their Portal?
  • Why is the delivery schedule or upcoming orders tab showing none or a limited amount of upcoming orders?
  • Customers are reaching a 404 page when accessing the customer portal

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