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  1. Recharge
  2. Customers and Orders
  3. Managing customers

Managing customers

  • Customer details page
  • Customer details page FAQ
  • Managing your customers
  • Shopify Customer Sync
  • Adding a customer to Recharge manually
  • Updating payment methods for a customer
  • Viewing customer actions
  • Customer accounts with Recharge Checkout on BigCommerce
  • Customer accounts with Recharge Checkout on Shopify
  • Customer accounts with the Shopify Checkout Integration
  • Customer accounts FAQ
  • Can I force customers to create an account at checkout?
  • How does Recharge determine if the customer has an account?
  • What is the difference between the account invite notification and the account access notification?
  • Customer has issues logging into their account
  • Customer cancellation and retention strategies
  • Customer missing from Recharge
  • Customer cannot log into their account
  • Customer has an active subscription but no upcoming charge dates
  • Troubleshooting customers with consecutive subscription orders
  • Can a subscription customer purchase a second subscription for the same product?
  • How can I reward loyal subscription customers with a free product?
  • Does updating the customer's address on Shopify update the address on Recharge?
  • How can I offer a discounted box with several items?

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